Q. WHAT SHOULD I CONSIDER WHEN CHOOSING A ROOFER?

Q. WHAT SHOULD I CONSIDER WHEN CHOOSING A ROOFER?

  1. References, References, References! - This is the first and most important thing to check. A good roofing company will be proud to show off their excellent references and customer feedback. Make sure the feedback is independently verified through a trusted site such as checkatrade.com, Which? or local trading standards. A couple of unverified and therefore meaningless reviews on the company website is not good enough. Do your homework!
  2. Expertise - With something as important as the roof of your home you need a specialist roofing company. General builders and handymen need not apply. Try to find a company with specific experience in the type of roof that you need. If you need a new flat roof it is much better to get a team of specialist flat roofers. They will know all about the latest industry technologies and how to install it correctly. General roofers simply can’t and don’t keep up with the times.
  3. Professionalism - Expect and demand high standards in your dealings with roofers just as you would in other areas of life. Good roofing companies will be of smart appearance, punctual, good communicators, quotes will be in writing with the work clearly detailed etc. If a company cannot even present a professional appearance when pitching for work what are the chances of them carrying out the work professionally?
  4. Look for VALUE rather than COST - The best roofers do not compete on price, they set themselves apart on quality and service. Every business has to make money to survive so you have to ask yourself why would a company be cheap. The truth is that poor tradesman are cheap because it is the only way they can attract work. The best trades have a steady stream of work from customer recommendations. So cheap is not the same as good value. Be prepared to pay the sensible market rate for quality work. Get the job done right and you’ll only need to get it done once.
  5. Ensure the work is guaranteed - All good roofing companies will happily guarantee their work. Professionals will be using the latest and best techniques and installing the systems in a ‘by the book’ manner. Guarantees therefore hold no fears. A modern single ply flat roofing system for example should come with a 20 year no quibble warranty.
  6. Insurance - Ask to see current Public Liability Insurance.
  7. Quote or Estimate?: Look for a ‘quote for the required work’ rather than an estimate. Unscrupulous contractors often give estimates which are vague and do not specify exactly what work is covered. This can cause big problems and arguments later over what work should have been carried out for the agree price. Get a written quote which details specifically what work is covered. Assume that if it’s not in the quote then it’s not included and you won’t go wrong.
  8. Agree on how to deal with unforeseen problems before work starts: With the best will in the world unforeseen problems can and will happen. Make sure you have it in writing (in the quote) that any additional remedial work has to be agreed and signed off by you before it is carried out. This ensures that problems can be dealt with maturely and sensibly and you will know what to expect when the final invoice arrives.
  9. Clean up and waste removal - Always ensure that the removal of all waste from site is included in the quote to avoid any nasty surprises. Good roofers and indeed tradesman in general will always work tidy - look for this when checking references and reviews.
  10. Trust your gut! - Once you’ve done your homework and everything checks out go with the roofer you trust and feel comfortable with - you usually won’t go wrong.

Q. HOW DO I KNOW YOU ARE A RELIABLE COMPANY ?

Q. HOW DO I KNOW YOU ARE A RELIABLE COMPANY ?

This is another easy one for us:

Every business out there regardless of the what they do or sell will happily tell you how great they are: Honest, Trustworthy, Reliable, Tidy, Professional, High Standard of Work, Great Value...... and so on and so forth....

Real life experience however teaches us to take all this with a large pinch of salt. We have all been let down by poor service and sloppy workmanship.

With this in mind we let our customers tell you how good we are through a completely independent and trusted source: Checktrade.com. We are proud to be leading members of Checktrade with an unsurpassed reputation in the roofing sector. Nobody is more highly recommended than us. We are consistently rated 10/10 by our happy customers.

You can therefore be fully confident that we are indeed reliable, punctual, tidy, courteous and work to the highest standards. Check out the OUR REPUTATION page or go direct to Checkatrade.com to see for yourself.

Please therefore only choose Endura for your new flat roof if you want the job - done right - first time - on time - every time!

Q. SO, WHAT'S SO GREAT ABOUT EPDM - I'VE NEVER HEARD OF IT?

Q. SO, WHAT'S SO GREAT ABOUT EPDM - I'VE NEVER HEARD OF IT?

Your home deserves to be protected by the latest in cutting edge roofing technology. Flat roofs have been notoriously problematic in the past but time has moved on meaning that flat roofs can now be great roofs.

After careful research and testing of all the latest flat roofing technologies we concluded that Firestone RubberCover EPDM was the best around. Here's why:

  • 50 year flat roofs are now possible! - EPDM rubber's incredible durability give it an unmatched expected lifespan in excess of 50 years. Even in the North East!
  • Peace of mind - Guaranteed - Once your new roof is installed by us you can sit back and relax. Our total cover 20 year guarantee means your flat roof problems are at an end.
  • Unbeatable value for money - You only fit a rubber roof once. No repairs or maintenance equals great value!
  • Proven & Trusted technology - Your EPDM rubber roof comes with the confidence of over 30 years of outstanding, industry leading performance. Over a billion square metres of roof installations worldwide are a testimony to Firestone RubberCovers proven reliability.

We were so impressed with this system after testing that we took the decision to discontinue the use of all other methods. We now specialise exclusively in Firestone RubberCover EPDM flat roofs and nothing else. Our expertise means that no other roofers in the North East have a better reputation than us.

Q.  WHY DON'T YOU USE TRADITIONAL FELT - I'VE HEARD OF THAT?

Q. WHY DON'T YOU USE TRADITIONAL FELT - I'VE HEARD OF THAT?

This is an easy one!

Felt is an obsolete building material and really should have been retired some time ago. Here is a short list of the shortcomings of felt as a waterproofing membrane for a flat roof:

  1. Installing a felt roof is messy and quite dangerous. Naked flames and pots of hot bitumen do not go well with timber roof decks!.
  2. Felt degrades quickly when exposed to the weather! Yes, felt doesn't really like being left outside. The UV rays from the sun are particularly damaging causing felt to become brittle which leads to cracks and ultimately leaks.
  3. This susceptibility to weather damage makes felt a poor choice to cover your flat roof and protect your home.
  4. The unfortunate truth is that due to it's inherent weaknesses a felt roof will fail sooner or later. Average lifespan ranges from 5-15 years but can be much less if poorly installed.
  5. It is also worth remembering that not all felt is equal. Cheap felt even when it's installed correctly will fail after just a few years. Good quality strengthened, built up felt is better but can sometimes cost even more than a superior modern single ply membrane.
  6. Do you want to pay for a new roof and then play the waiting game to see how long it will be before it leaks.
  7. Do you want to pay good money for a flat roofing system that comes with failure guaranteed!

The good news is that you no longer have to put up with inferior and obsolete flat roofing systems. 

Almost all of the modern single ply systems are an improvement on felt. Having researched the best of the available systems we believe that Firestone RubberCover EPDM is the best flat roofing system on the market today - which is why we specialise in it!

Check out our WHAT SO GREAT ABOUT EPDM BLOG? blog to find out why.